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Implementation of a Customer Relationship Management Solution 

Feb 11, 2022 | Business Finance - Management

Feb 11, 2022 | Business Finance - Management

Implementation of a Customer Relationship Management Solution 

CASE #2Laurs & Bridz: Implementation of a Customer Relationship Management Solution 
You will use Gartners Eight Building Blocks of CRM to analyze this companys current state of CRM readiness and recommend solutions that can be implemented to improve its state. You will use the tools under Modules 8 & 9 to assist you in this process.
1.  Discuss the importance of CRM strategies for pharmaceutical companies such as Laurs & Bridz. Why should the company opt for a CRM solution. 1-2 page single-spaced.  module 8 &9 attached  Case attached

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