Converting data into SPSS
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Research Study – Florida International University – Fall, 2020 (Covid Alternative – Answers = Red X)

Part I: Imagine you saw the following Twitter Page. Carefully read EVERYTHING on this page, as we will

ask you about your impressions of Charlie Webb (a Twitter account owner) on the next survey page

I’ve had a lot of people ask me about the “incident” that occurred

this summer, and I wanted to let everyone know what happened.

After the summer quarantine (which seemed to last forever!) and

the anxiety and financial stress I was under …

Charlie Webb @ webby001 ? 14h

Charlie Webb @ webby001 ? 14h

… I was thrilled to meet up with my friend Chris and just hang out

at the mall. Unfortunately, I forgot my face mask at home. When

an employee at the mall questioned me about it, I got upset, and

we had a little … shouting incident …

Charlie Webb @ webby001 ? 14h

Charlie Webb @ webby001 ? 14h

… Okay, so maybe there was some invasion of the employee’s

personal space, too. I’ll admit I was frustrated, and I could tell the

employee was upset. I think Chris was upset, too. Yes, I was

“escorted” from the mall (and banned for a while), but I’d like to

think the incident is now in the past …

… All I ask is that you leave the incident in the past as well.

Thanks for your support. #WhatsDoneIsDone

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Part II: Without looking back, please rate your impressions of Charlie Webb’s apology on Twitter

Strongly Disagree Strongly Agree

1 2 3 4 5 6

1. Charlie’s apology acknowledged the behavior was wrong

X

2. Charlie’s apology showed an acceptance of responsibility

X

3. Charlie’s apology showed an expression of remorse

X

4. Charlie’s apology included an offer to pay back (compensate) for the behavior

X

5. Charlie’s apology involved a pledge not to engage in the behavior again

X

6. Charlie’s apology seemed forced X

7. Charlie’s apology seemed sincere X

8. I would accept Charlie’s apology X

Part III: Without looking back, please rate your feelings about both Charlie and Charlie’s behavior.

Strongly Disagree Strongly Agree

1 2 3 4 5 6

1. I think Charlie’s behavior was wrong X

2. I think Charlie’s behavior was understandable X

3. I think Charlie’s behavior is forgivable X

4. Charlie seems regretful X

5. Charlie seems selfish X

6. Charlie seems moral X

7. Charlie seems rude X

8. I don’t think people should be forced to wear a mask at stores if they don’t want to wear it

X

Part IV: Please provide the following demographic information. Note: you can leave blank any

question you feel uncomfortable answering.

1. What is your gender (Mark one with an X)? _____ Male __X___ Female

2. What is your age? ___29_______

3. What is your race/ethnicity? (Mark one with an X):

_X__ Caucasian ___ Hispanic American ____ Native Indian ___ African American

___ Asian American Other: __________________ (Please Indicate)

4. Is English your first language? (Mark one with an X): __X___ Yes _____ No

If no, what is your first language? __________________

5. Are you a student at FIU (Mark one with an X): _____ Yes ___X___ No

6. What is your relationship status? _____ Single / No Relationship _____ In a relationship

Part V: Without looking back, what hashtag did Charlie end the Twitter post with? (Mark one with an X)

___ #SorrySorrySorry ___ #SorryNotSorry _X__ #WhatsDoneIsDone