Module 4 – Home
Common Organizational Business Processes and ERP Systems
Modular Learning Outcomes
Upon successful completion of this module, the student will be able to satisfy the following outcomes:
Case
Comprehend and compare five common organizational business processes against the same or similar ones from known organizations.
Demonstrate comprehension and be able to analyze the organizational elements that execute those processes.
Demonstrate comprehension by comparing information technology solutions that support five common organizational business processes against the same or similar ones from known organizations.
SLP
After identifying an organization you are familiar with, be able to articulate one of the common business processes they are familiar with and describe how it was executed as well as which organizational elements participated in it.
For common business processes identified, discuss the information technology solution used.
Discussion
Be able to articulate who the lead organizational elements are for common business processes and challenges in coordination that may exist, if any.
Module Overview
Module 2 focused on types of processes at the conceptual level. This module looks at this topic from a practitioner or practical level.
Students will look at five processes found in many organizations and be able to describe them.
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Modules/Module4/Mod4Background.html
Module 4 – Background
Common Organizational Business Processes and ERP Systems
Search Terms: Finance Process Definition, Production Process Definition, Procurement Process Definition, Fulfillment Process Definition, Inventory and Warehouse Management Process Definition,
Required Reading
NOTE that some of the URLs change from time to time. If you cannot find the material identified, inform the instructor.
Generic organizational structures for service or manufacturing firms. We will provide a link to a few. You are encouraged to find others. https://www.edrawsoft.com/manufacturing-orgchart.php
The Finance Process. Go to each of these websites and look at the responsibilities (i.e., the business processes) of a Financial Department. Roehl-Anderson, J. M. (2010). IT Best Practices for Financial Managers. Hoboken, N.J.: Wiley. http://www.ehow.com/about_6614015_role-finance-department-business.html http://www.ehow.com/facts_5683333_role-finance-department-play-business_.html http://www.svtuition.org/2010/05/function-of-finance-department.html
The Procurement Process. Go to each of these websites and look at the responsibilities (i.e., the business processes) of a Financial Department. Pinto, J. K., & Morris, P. G. (2007). The Wiley guide to project technology, supply chain, and procurement management. Hoboken, N.J.: Wiley. Read Chapter 11. You can download only this chapter. Purchasing Insight. (2012, September 23). The procurement process. Retrieved from http://purchasinginsight.com/resources/the-procurement-process/ Procurement Practitioners Handbook (2012). Chapter 3: Procurement Process. United Nations Global Marketplace. Available at https://www.ungm.org/Areas/Public/pph/ch03.html
The Fulfillment Process – Jiang, Z. (2017). Procurement management in the supply chain environment : Practical guide to understanding procurement management and enhancing procurement effectiveness and efficiency. Oxford: Chartridge Books Oxford. Textbook available in the Trident Online Library.
The Inventory and Warehouse Management Process (IWM) Shmula (2012, September 23), Warehouse Management Processes, Retrieved fromhttp://www.shmula.com/warehouse-management-processes/7300/
The Manufacturing Process Christian Mullen (2013), What is a manufacturing process?, Retrieved from,http://www.ehow.com/facts_7417479_manufacturing-process_.html
IT Systems Known as Enterprise Resource Planning (ERP) Systems Supporting Business Process. The following web sites are portals that can be drilled down to read about very specific ERP Systems that enable specific business processes. Find the systems that support the business processes discussed in references 1 to 6.
https://www.sage.com/en-us/erp/ https://www.sap.com/products.html#solutionsbyindustry https://www.sap.com/products/e-procurement.html
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Modules/Module4/Mod4Case.html
Module 4 – Case
Common Organizational Business Processes and ERP Systems
Assignment Overview
This Case Assignment focuses on understanding of common organizational business. The discussion is one from a literature perspective, not from any given organization.
Case Assignment
Paste these instructions on the cover page of your case paper, using a small font.
After reviewing the required reading for this module (and if you have time the optional reading), write a 5-page paper addressing the following questions/topics:
For each of the following:
The Finance Process
The Procurement Process
The Fulfillment Process
The Inventory and Warehouse Management Process (IWM)
The Manufacturing Process
What are they for/what is their purpose, how do they start, what activities or subcomponents are there?
Writing about ¾ of a page to cover the areas per process is sufficient.
Which Organizational Elements (i.e., Divisions such as Operations, Finance, Logistics etc.) are involved in each of the above? You may make a table to describe this (i.e., Processes on the top row and organizational elements on the left column with Xs in the squares. This would be accompanied by a short description.
How do Enterprise Resource Planning Systems specific to each of the above processes make them more effective and efficient?
Assignment Expectations
Submit at minimum a 5-page paper (excluding cover sheet and references, figures, sections with bullets, and tables), double spaced, no extra spaces, and 1-inch margins, that answers the questions using all of the required reading, and if possible the optional reading and 1 to 3 outside references.
The paper will have a proper main heading stating the name of the class, module number, and title of the paper. The paper will also have an introduction that states the purpose of the paper and what will be answered, as well as section headings that guide the reader throughout the evolution of the discussion.
Quotations should only be used for definitions so that the student can demonstrate the ability to synthesize and articulate knowledge from the required readings.
All assertions and key discussion points are properly cited using APA format. In other words, any sentence or paragraph that contains material derived or synthesized from the background reading or other sources will be cited. References are in APA format. All references are cited at least once.
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Modules/Module4/Mod4SLP.html
Module 4 – SLP
Common Organizational Business Processes and ERP Systems
This SLP assignment focuses on demonstrating practical application of the concepts discussed in a case. The student will demonstrate understanding of what an organization and business process are, to include describing the relationship between organizational structure and business processes. The discussion is one from a practical perspective using a specific organization as the focus of the discussion.
Paste these instructions on the cover page of your case paper, using a small font.
After reviewing the required reading for this module (and if you have time the optional reading), and using the work accomplished in the case, select a specific organization and write a 3-page paper addressing the following areas:
Pick one of the following:
The Finance Process.
The Procurement Process.
The Fulfillment Process –
The Inventory and Warehouse Management Process (IWM)
The Manufacturing Process
What did the organization call it? Was it the same name as one of the above or was it similar but called something else?
How did the organization execute it? Describe the work centers, tools, and the workflow. Were there written instructions and guidelines? Were there federal or other regulations that limited or constrained the work?
Which organizational elements were involved? Insert an organizational chart and highlight the sections management and operational section involved.
Was there an Enterprise Resource Planning system used to synchronize the process?
Note that if your selected organization did not execute the above or you dont know how they did it, pick another process you are familiar with and answer the above.
SLP Assignment Expectations
Submit at minimum a 3-page paper (excluding cover sheet and references, figures, sections with bullets, and tables), double spaced, no extra spaces, and 1-inch margins, that answers the questions using most of the required reading, and if possible the optional reading and 1 outside references.
The paper will have a proper main heading stating the name of the class, module number, and title of the paper. The paper will also have an introduction that states the purpose of the paper and what will be answered, as well as section headings that guide the reader throughout the evolution of the discussion.
Quotations should only be used for definitions so that the student can demonstrate the ability to synthesize and articulate knowledge from the required reading.
All assertions and key discussion points are properly cited using APA format. In other words, any sentence or paragraph that contains material derived or synthesized from the background reading or other sources will be cited. References are in APA format. All references are cited at least once.
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Modules/Module4/Mod4Objectives.html
Module 4 – Outcomes
Common Organizational Business Processes and ERP Systems
Module
Comprehend and compare five common organizational business processes against the same or similar ones from known organizations.
Demonstrate comprehension and be able to analyze the organizational elements that execute any given process.
Case
Comprehend and compare five common organizational business processes against the same or similar ones from known organizations.
Demonstrate comprehension and be able to analyze the organizational elements that execute those processes.
Demonstrate comprehension by comparing information technology solutions that support five common organizational business processes against the same or similar ones from known organizations.
SLP
After identifying an organization you are familiar with, be able to articulate one of the common business processes they are familiar with and describe how it was executed as well as which organizational elements participated in it.
For common business processes identified, discuss the information technology solution used.
Discussion
Be able to articulate who the lead organizational elements are for common business processes and challenges in coordination that may exist, if any.
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Table of Contents.html
DOC650 Technology and Business Process Improvement (FAL2020-2) – Module 4: Common Organizational Business Processes and ERP Systems
1. Home
2. Background
3. Case
4. SLP
5. Learning Outcomes
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