BSBRSK501 Manage risk, BSBMGT516 Facilitate continuous improvement, BSBHRM513 Manage workforce planning
Assessment Tasks for
BSBRSK501 Manage Risk
Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2
Last Updated: 13 April 2020 Next Review Date 13 April 2022
Approved by Academic Manager Page 1 of 29
Student Assessment Tasks
BSBRSK501 Manage risk
Assessment Tasks for
BSBRSK501 Manage Risk
Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2
Last Updated: 13 April 2020 Next Review Date 13 April 2022
Approved by Academic Manager Page 2 of 29
Table of Contents
Table of Contents 2
Assessment Information 3
Assessment Instructions 5
Student Assessment Agreement 6
Assessment Task 1 Cover Sheet 7
Assessment Task 1: Written Questions 8
Assessment Task 1 Instructions 10
Assessment Task 1 Checklist 11
Assessment Task 2 Cover Sheet 12
Assessment Task 2: Risk management project 13
Assessment Task 2 Instructions 15
Assessment Task 2 Checklist 19
Assessment Task 3 Cover Sheet 21
Assessment Task 3: Risk implementation project 22
Assessment Task 3 Instructions 23
Assessment Task 3 Checklist 25
Assessment Task 4 Cover Sheet 26
Assessment Task 4: Risk management process evaluation report 27
Assessment Task 4 Instructions 28
Assessment Tasks for
BSBRSK501 Manage Risk
Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2
Last Updated: 13 April 2020 Next Review Date 13 April 2022
Approved by Academic Manager Page 3 of 29
Assessment Information
The assessment tasks for BSBRSK501 Manage risk are included in this Student Assessment Tasks
booklet and outlined in the assessment plan below.
To be assessed as competent for this unit, you must complete all of the assessment tasks satisfactorily.
Assessment Plan
Assessment Task Overview
1. Written questions You must correctly answer all questions.
2. Risk management project You must prepare an initial report about risk associated with business
expansion for a case study organisation, participate in a roleplay
meeting with team members to brainstorm risks, and develop a risk
management plan the case study organisation.
3. Risk management
implementation project
You must implement and monitor risk treatments for risks identified.
4. Risk management process
evaluation report
You must evaluate the risk management process.
Assessment Preparation
Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for
clarification if you have any questions at all.
When you have read and understood this units assessment tasks, print out the Student Assessment
Agreement. Fill it out, sign it, and hand it to your assessor, who will countersign it and then keep it on file.
Keep a copy of all of your work, as the work submitted to your assessor will not be returned to you.
Assessment appeals
If you do not agree with an assessment decision, you can make an assessment appeal as per Queen Anne
Business Colleges assessment appeals process.
You have the right to appeal the outcome of assessment decisions if you feel you have been dealt with
unfairly or have other appropriate grounds for an appeal.
Assessment Tasks for
BSBRSK501 Manage Risk
Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2
Last Updated: 13 April 2020 Next Review Date 13 April 2022
Approved by Academic Manager Page 4 of 29
Naming electronic documents
It is important that you name the documents that you create for this Assessment Task in a logical manner.
Each should include:
? Course identification code
? Assessment Task number
? Document title (if appropriate)
? Student name
? Date it was created
For example, BSBRSK01 AT2 Risk Management Plan Joan Smith 20/04/18
Additional Resources
You will be provided with the following resources you begin each Assessment Task.
Assessment Task 2
? Risk Management Policy and Procedures
? Risk Management Report Template
? Risk Management Plan Template
Assessment Task 3
? Customer Survey Results Memo
? Sales data analysis memo
? Staff survey results memo
? Performance review results memo
Assessment Task 4
? Risk Management Policy and Procedures
Assessment Tasks for
BSBRSK501 Manage Risk
Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2
Last Updated: 13 April 2020 Next Review Date 13 April 2022
Approved by Academic Manager Page 5 of 29
Assessment Instructions
Each assessment task in this booklet consists of the following:
Assessment Task Cover Sheet
This must be filled out, signed and submitted together with your assessment responses.
If you are submitting hardcopy, the Cover Sheet should be the first page of each tasks submission.
If you are submitting electronically, print out the cover sheet, fill it out and sign it, then scan this and submit
the file.
The Assessment Task Cover Sheet will be returned to you with the outcome of the assessment, which will
be satisfactory (S) or unsatisfactory (U). If your work has been assessed as being not satisfactory, your
assessor will include written feedback in the Assessment Task Cover Sheet giving reasons why. Your
assessor will also discuss this verbally with you and provide advice on re-assessment opportunities as per
Queen Anne Business Colleges re-assessment policy.
Depending on the task, this may include
? resubmitting incorrect answers to questions (such as short answer questions and case studies)
? resubmitting part or all of a project, depending on how the error impacts on the total outcome of the
task
? redoing a role play after being provided with appropriate feedback about your performance
? being observed a second (or third time) undertaking any tasks/activities that were not satisfactorily
completed the first time, after being provided with appropriate feedback.
Assessment Task Information
This gives you:
? a summary of the assessment task
? information on the resources to be used
? submission requirements
? re-submission opportunities if required
Assessment Task Instructions
These give questions to answer or tasks which are to be completed.
Your answers need to be typed up using software as indicated in the Assessment Task Instructions.
Copy and paste each tasks instructions into a new document and use this as the basis for your assessment
task submission. Include this documents header and footer.
If you are submitting electronically, give the document a file name that includes the unit identification
number, the task number, your name and the date.
Checklist
This will be used by your assessor to mark your assessment. Read through this as part of your preparation
before beginning the assessment task. It will give you a good idea of what your assessor will be looking for
when marking your responses.
Assessment Tasks for
BSBRSK501 Manage Risk
Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2
Last Updated: 13 April 2020 Next Review Date 13 April 2022
Approved by Academic Manager Page 6 of 29
Student Assessment Agreement
Make sure you read through the assessments in this booklet before you fill out and sign the agreement
below.
If there is anything that you are unsure of, consult your assessor prior to signing this agreement.
Have you read the assessment requirements for this unit? ? Yes ? No
Do you understand the requirements of the assessments for this unit? ? Yes ? No
Do you agree to the way in which you are being assessed? ? Yes ? No
Do you have any specific needs that should be considered? ? Yes ? No
If so, explain these in the space below.
Do you understand your rights to re-assessment? ? Yes ? No
Do you understand your right to appeal the decisions made in an assessment? ? Yes ? No
Student name
Student number
Student signature
Date
Assessor name
Assessor signature
Date
Assessment Tasks for
BSBRSK501 Manage Risk
Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2
Last Updated: 13 April 2020 Next Review Date 13 April 2022
Approved by Academic Manager Page 7 of 29
Assessment Task 1 Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses
? I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
? I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against
me according to the process explained to me.
? I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Assessor declaration
? I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Assessment outcome S NS DNS Resubmission Y N
Feedback
Student result response
? My performance in this assessment task has been discussed and explained to me.
? I would like to appeal this assessment decision.
Student signature
Date
A copy of this page must be supplied to the office and kept in the students file with the evidence.
Assessment Tasks for
BSBRSK501 Manage Risk
Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2
Last Updated: 13 April 2020 Next Review Date 13 April 2022
Approved by Academic Manager Page 8 of 29
Assessment Task 1: Written Questions
Task summary
This is an open book test, to be completed in the classroom.
A time limit of 1 hour to answer the questions is provided.
You need to answer all of the written questions correctly.
Your answers must be word processed and sent to the assessor as an email attachment.
Required
? Access to textbooks/other learning materials
? Computer and Microsoft Office
? Access to the internet
Timing
Your assessor will advise you of the due date of this assessment.
Submit
? Answers to all questions
Assessment criteria
All questions must be answered correctly in order for you to be assessed as having completed the task
satisfactorily.
Re-submission opportunities
Your Assessor will provide you feedback on your performance. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed your assessor will explain why and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel you have been dealt with
unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with your assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.
Assessment Tasks for
BSBRSK501 Manage Risk
Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2
Last Updated: 13 April 2020 Next Review Date 13 April 2022
Approved by Academic Manager Page 9 of 29
Written answer question guidance
The following written questions use a range of instructional words such as identify or explain, which tell
you how you should answer the question. Use the definitions below to assist you to provide the type of
response expected.
Note that the following guidance is the minimum level of response required.
Analyse when a question asks you to analyse something, you should do so in in detail, and identify
important points and key features. Generally, you are expected to write a response one or two paragraphs
long.
Compare when a question asks you to compare something, you will need to show how two or more things
are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected
to write a response one or two paragraphs long.
Contrast when a question asks you to contrast something, you will need to show how two or more things
are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write
a response one or two paragraphs long.
Discuss when a question asks you to discuss something, you are required to point out important issues or
features, and express some form of critical judgement. Generally, you are expected to write a response one
or two paragraphs long.
Describe when a question asks you to describe something, you should state the most noticeable qualities
or features. Generally, you are expected to write a response two or three sentences long.
Evaluate when a question asks you to evaluate something, you should do so putting forward arguments
for and against something. Generally, you are expected to write a response one or two paragraphs long.
Examine when a question asks you to examine something, this is similar to analyse, where you should
provide a detailed response with key points and features and provide critical analysis. Generally, you are
expected to write a response one or two paragraphs long.
Explain when a question asks you to explain something, you should make clear how or why something
happened or the way it is. Generally, you are expected to write a response two or three sentences long.
Identify when a question asks you to identify something, this means that you are asked to briefly describe
the required information. Generally, you are expected to write a response two or three sentences long.
List when a question asks you to list something, this means that you are asked to briefly state information
in a list format.
Outline when a question asks you to outline something, this means giving only the main points, Generally,
you are expected to write a response a few sentences long.
Summarise when a question asks you to summarise something, this means (like outline) only giving the
main points. Generally, you are expected to write a response a few sentences long.
Assessment Tasks for
BSBRSK501 Manage Risk
Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2
Last Updated: 13 April 2020 Next Review Date 13 April 2022
Approved by Academic Manager Page 10 of 29
Assessment Task 1 Instructions
Provide answers to all of the questions below:
1. Discuss the purpose of risk management standards. Include an example of a risk
management standard in your answer.
2. Outline the AS/NZS ISO 31000: 2009 Risk Management Principles and Guidelines and
each of the 11 principles.
3. Explain the requirements of WHS legislation in relation to risk management.
4. List the factors that must be taken into account in determining risk control measures for
hazardous manual tasks as stated in the model Work Health and Safety Regulations 2011.
5. Explain the purpose of risk management policies and procedures in the workplace.
6. List three examples of the impact of risks for a workplace if risks are not identified or
actioned.
7. Outline a step-by-step procedure that companies can use for analysing risks.
8. Outline three sources of information that a company could use to gather information on
potential risks.
9. Describe three examples of tools or techniques that a company could use to identify risks
as part of a risk assessment process.
10. Explain four options that a company could take to control risks.
11. Explain four procedures that a company could use to minimise risk.
Assessment Tasks for
BSBRSK501 Manage Risk
Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2
Last Updated: 13 April 2020 Next Review Date 13 April 2022
Approved by Academic Manager Page 11 of 29
Assessment Task 1 Checklist
Students name:
Did the student provide a sufficient and
clear answer that addresses the
suggested answer for the following?
Satisfactory
performance Comments
Yes No
Question 1
Question 2
Question 3
Question 4
Question 5
Question 6
Question 7
Question 8
Question 9
Question 10
Question 11
Task Outcome: Satisfactory ? Not Satisfactory ?
Assessor signature
Assessor name
Date
Assessment Tasks for
BSBRSK501 Manage Risk
Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2
Last Updated: 13 April 2020 Next Review Date 13 April 2022
Approved by Academic Manager Page 12 of 29
Assessment Task 2 Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses
? I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
? I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against
me according to the process explained to me.
? I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Assessor declaration
? I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Assessment outcome S NS DNS Resubmission Y N
Feedback
Student result response
? My performance in this assessment task has been discussed and explained to me.
? I would like to appeal this assessment decision.
Student signature
Date
A copy of this page must be supplied to the office and kept in the students file with the evidence.
Assessment Tasks for
BSBRSK501 Manage Risk
Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2
Last Updated: 13 April 2020 Next Review Date 13 April 2022
Approved by Academic Manager Page 13 of 29
Assessment Task 2: Risk management project
Task summary
This assessment task requires you, in the role of Operations Manager of NatureCare Products, to develop a
risk management briefing report associated with the proposed business expansion. You will then prepare for
a meeting with your team by researching risks, as well as potential risk treatment options pertaining to the
NatureCare Products business expansion project.
Following this, you will meet with your team to brainstorm risks and develop a risk management plan, which
includes an action plan to implement identified risk treatments.
This assessment is to be completed in the simulated work environment in the RTO.
Required
? Computer and Microsoft Office
? Access to the Internet to:
o research information to inform PESTLE analysis
o access publications about risk management standards such as:
http://www.finance.gov.au/sites/default/files/COV_216905_Risk_Management_Fact_Sheet_
FA3_23082010_0.pdf
? Risk Management Policy and Procedures
? Risk Briefing Report Template
? Risk Management Plan Template
? Space for a meeting, with a whiteboard, if possible.
? Roleplay participants
Timing
Your assessor will advise you of the due date of these submissions.
Submit
? Email with risk briefing report attached.
? Email to team inviting them to a meeting.
? Email with risk management plan attached.
Assessment criteria
To be assessed as having satisfactorily completed this task, you are required to complete all of the activities
indicated in the instructions for students and will be assessed against the criteria included in the checklist.
http://www.finance.gov.au/sites/default/files/COV_216905_Risk_Management_Fact_Sheet_FA3_23082010_0.pdf
http://www.finance.gov.au/sites/default/files/COV_216905_Risk_Management_Fact_Sheet_FA3_23082010_0.pdf
Assessment Tasks for
BSBRSK501 Manage Risk
Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2
Last Updated: 13 April 2020 Next Review Date 13 April 2022
Approved by Academic Manager Page 14 of 29
Re-submission opportunities
You will be provided feedback on your performance by your Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed your assessor will explain why and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel you have been dealt with
unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with your assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.
Assessment Tasks for
BSBRSK501 Manage Risk
Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2
Last Updated: 13 April 2020 Next Review Date 13 April 2022
Approved by Academic Manager Page 15 of 29
Assessment Task 2 Instructions
Carefully read the following:
You are the Operations Manager of a medium-sized Australian company, NatureCare Products,
based in Brisbane. The company commenced business in 1996, and manufactures eco-friendly,
high quality beauty skin care products.
The business was established to cater for a growing demand for skin products that contain eco-
friendly and natural ingredients. There is also an emphasis on eco-friendly packaging. The
company makes all its products in a small factory.
The company sells its products direct to a chain of health food shops across Australia, as well as
online through its own web site. Products ordered online are shipped directly to customers from
the factory. Products provided to health food shops are provided to the health food shop
distributor who then distributes the products to all its stores. The relationship with the chain of
health food shops is a long standing one (ten years).
The company targets customers that want high quality, eco-friendly products. Market research
has identified that around 70% of their customers are professional women aged 25 to 55.
NatureCare Products strategic priorities focus on business diversification and growth. They aim
to increase their market share by 10%, and to expand the existing product range to attract more
customers.
At a recent board meeting, the two company shareholders and the CEO discussed options for
expanding the business, including establishing a chain of retail outlets. The idea is to initially set
up one retail outlet in central Sydney, Brisbane and Melbourne. Products will continue to be
made in the companys factory and shipped to the retail outlets.
The CEO has asked you to investigate this, undertaking a risk analysis on establishing a chain of
retail outlets. The CEO and shareholders are keen to get the business expansion started as soon
as possible so need to get your risk management plan in place immediately.
Currently the company employs the following staff: Accounts Manager, Marketing Manager,
Marketing Assistant, Sales Manager, four customer service representatives, Office Manager and
Administration Assistant, Operations Manager, as well as the CEO and two shareholders as
indicated above.
The company currently has a Risk Management Policy and Procedures in place that
incorporates the AS/NZS ISO31000:2009 Risk Management Principles and Guidelines.
Assessment Tasks for
BSBRSK501 Manage Risk
Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2
Last Updated: 13 April 2020 Next Review Date 13 April 2022
Approved by Academic Manager Page 16 of 29
Complete the following activities:
1. Develop a risk briefing report.
Review the case study information provided to you to determine the scope of the risk
management process required, as well as the companys risk management policy and
procedures and information on risk management standards.
You should also review the recent team meeting minutes on the business expansion project to
inform your report.
Use the Risk Briefing Report Template that includes notes to guide your work.
Your report will be sent to the CEO for initial feedback and then you will meet with your team to
brainstorm further risks associated with the business expansion project.
Your report should include the following:
? Introduction, including the purpose of the risk analysis
? The scope of the risk management process, any risks that may apply to the scope, and
objectives and critical success factors for the area included in the scope
? Give also an outline of the risk management process as per the organisations policy and
procedure, as well as how the organisations process aligns with the risk management
standards as identified in the link provided to you.
? A PESTLE analysis identifying the key factors that impact on the environment in which
NatureCare Products operates and their relevance to the risk management process. You
should also use this analysis to identify important factors that may influence consumer
needs and desires as part of analysis of external stakeholders, as well as to inform the key
risks you identify below.
? You are also required to Identify at least five risks identified with the expansion, and at least
one potential risk treatment option for each of the risks you identify.
? Identification and analysis of internal and external stakeholders and the issues they may
have that are likely to impact on the risk management process.
? An analysis of the strengths and weaknesses of the companys existing retail approach
namely, online and through health food shops.
? Analysis of critical success factors, goals or objectives for the business expansion project.
2. Send an email to the CEO (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite,
business-like) style.
It should provide a brief overview of the risk management project, introduce and summarise the
contents of the attachment, and seek their feedback and approval to move forward with the
project.
Attach your risk briefing report to the email.
Your assessor will send you an email in the role of the CEO, providing you with feedback and
approval to proceed.
Assessment Tasks for
BSBRSK501 Manage Risk
Assessment Task for BSBRSK501 Manage Risk Jasmine Education Group Version 2.2
Last Updated: 13 April 2020 Next Review Date 13 April 2022
Approved by Academic Manager Page 17 of 29
3. Send an email to your team (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate
(polite, business-like) style.
It should invite the team to participate in a meeting to brainstorm risks associated with the
companys proposed expansion.
Your email should briefly explain the purpose of the meeting and advise of the date and time for
the meeting (your assessor will advise you of the date and time and also provide you with the
email addresses of the two students who will be your team).
The meeting is to run for approximately 30 minutes.
4. Conduct team meeting
After giving a short introduction, present to your team the risks that you have identified, as well
as the treatment measures you have selected. Refer to your Risk Briefing Report and share
your ideas, encouraging the meeting attendees to share theirs.
Steer this discussion into a brainstorming session.
Take paper and pen with you, or use a whiteboard, to jot down ideas as they are given.
At the meeting, you are required to:
? Clearly explain the risk management process as per the
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